New Opportunities at KFC 

Company: KFC
Job Title: People & Culture Administrator
Job Type: Permanent
Location: Western Cape
Purpose of The Role

Provide administrative support and assistance to the People & Culture Department and ensure effective, accurate and timeous processing of administrative tasks and responsibilities assigned to the position. Assist and co-ordinate in the delivery of in-house and external training in the company. Responsible for filling positions in the company by sourcing viable candidates and assessing their suitability to the company and work in conjunction with the HRBP, Operations team and Training team for their respective regions.

Duties & Responsibilities People & Culture/ HR Admin

Manage the full onboarding process

Internal store transfer capturing on Time and Attendance, Training and Payroll systems

Process and administer disciplinary process – terminations, resignation, AWOL, MTA, and Dismissals of employees

Compile all documents for Department of Labour visits to Stores nationally

Administrative assistance with regards to applying any of the company employment policies

Managing the WCA/IOD process

Booking of Counselling for all regions

Administer and process all employee benefit data from fund entry to exit stage.

Administrating the team and management bench for stores

Workplace Skills Plan administration

SSAM -Maintaining Self Service Alignment Manager portal and Co-ordinating any Training and Development sessions

Ad hoc dutiesRecruitment and Retention

Ensure that all line management follow the Attraction & Retention methodology and Procedures and are 100% compliance with the company policy on recruitment

Manage the end-to-end process of Recruitment & Selection and screening processes

Maintain Job Descriptions, advertise vacancies internally /externally, shortlist and provide feedback

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Ensure that suitably qualified & experienced candidates are recommended to the business

Administering appropriate company assessments.

Maintaining relationships with both internal and external applicants to ensure staffing goals are achieved.

Liaising with Area Coaches and HRBP’s with recruitment for their regions via Direct Hire portalLearning Management System Administrator

Manage, maintain, and administer company and brand E-Learning training and employee portals (GEM & myHUB)

Uploading new users and creating usernames & passwords

Access Control for Proxy Requests

Regular Audits on the Database

Record keeping and follow up on assigned E-learning courses (LTO’s, market test, surveys etc)

Generate analytics reports as requested from E-Learning Site

Line Support pertaining to E-Learning System

Basic troubleshooting

Facilitating Technical Support (Assisting stores via team viewer with any LMS queries)

Assisting stores and training team with issues pertaining to E-Learning System

Compiling/ Generating training reports

Checking and completing certifications from training team


A tertiary degree, diploma in either HR or Commerce related, is essential

An Honours degree will be advantageous

At least 3-5 years of HR experience in a fast-paced environment

Highly motivated, with innate energy levels, an acquiring mind, and a passion for excellence

Ability to handle high levels of pressure and critical decision making

Agile, Flexible, pro-active, and decisive

High level of Integrity, confidential and reliable

Excellent communication skills, Compassionate, empathetic and a very good listener

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