Nedbank Systems Administrator

  • Company: Nedbank
  • Job ID: 106780
  • Talent Acquisition Consultant: Keabetswe Modise
  • Job Family: Information Technology
  • Leadership Pipeline: Manage Self: Operational

Job PurposeTo execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.Job Responsibilities

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
  • Ensure that all standards are observed and procedures are carried out in a timely manner in order that all systems functionality and data is accurateby managing systems software configurations. Deliver agreed expense budget by ensuring the following; Overtime spend is kept within budget; Monthly Attendance and Leave Schedules; All Claims and recoveries are managed; Telephony expenses Data Card Usage Managed Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Create and manage own career through guidance and support of management; department and colleagues.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Provide 1st level support and occasional 2nd level support and trouble shooting against guidelines; thus meeting clients’ needs.
  • Manage and action customer requests/calls through building and enhancing client relationships.
  • Provide timeous and effective feedback through engagement with team members Ensure team complete work to plan by providing office administrative support to the team.
  • Monitor the trends of systems activity by working with senior colleagues to agree policies for future system enhancements.
  • Compile with policies and standards by providing system access within mandate.
  • Conduct health checks as per documented procedures as per agreed time lines Execute on implementation plans for new/ upgraded/ enhancements as required.
  • Solve work issues and problems by acting on MIS information as provided by Senior colleagues
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Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • Information Technology Diploma or Degree plus Product certification

Essential Certifications

  • Relevant product certification an advantage

Type of Exposure

  • Provided Client Service
  • Provided Administrative Support
  • Completed Reports and Achieved Budgets
  • Developed and Implemented Communications Strategy
  • Manage internal process
  • Managed Relationships
  • Managed Self

Minimum Experience Level

  • 1-2 years IT industry or related experience

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Information Technology concepts
  • Role relevant related technologies
  • Multiple operating system
  • Computer Literacy
  • Performance monitoring and tuning

Behavioural Competencies

  • Continuous Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566

Apply On Nedbank Company Website

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