Ackermans Shop Assistants P27 (Maximum 27hrs per week)

• Closing Date: 2022/04/28
• Reference Number: ACK220425-2
• Job Title: Shop Assistant P27 (Maximum 27hrs per week) Delmas 939
• Department: Operations – Stores
• Brand: Ackermans
• Job Type Classification: Contract
• Number of Positions: 3

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Qualifications

• Grade 12 or equivalent

Knowledge, Skills and Experience

Knowledge and skills:
• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:
• Previous retail experience would be advantageous

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience

• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints

1. Cashier duties

• Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing

1. Merchandising

• Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping
• Keeping up to date with promotions

1. Risk

• Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

1. Consistently live the Ackermans values & policies and procedures in all aspects of your work.